
One of the most alarming findings from the McKinsey survey is the decline in visibility beyond direct suppliers. In 2024, the percentage of respondents who claimed to have good visibility into deeper levels of their supply chain dropped by seven percentage points, marking the second consecutive annual decline. This trend is concerning, as major disruptions often originate upstream, far beyond the immediate reach of direct suppliers.
The Visibility Gap
Improving collaboration with direct suppliers is undoubtedly a positive move, but it falls short when deeper-tier suppliers remain unaddressed. For example, a disruption at a Tier 3 supplier—like a raw material provider—can ripple through the supply chain, leading to delays, higher costs, and unmet demand. Companies stay reactive instead of proactive in managing risks without adequate visibility into these upstream tiers.
Slow Progress on Resilience
The McKinsey survey also indicates a slowdown in implementing systems and processes to improve resilience. This inertia could leave companies vulnerable to increasingly frequent disruptions, such as geopolitical tensions, natural disasters, or cyberattacks.
What Companies Can Do
Companies must prioritize enhanced supply chain visibility and resilience to address these challenges. Here’s how:
- Invest in Technology: Advanced analytics, AI, and blockchain solutions can provide real-time insights into supply chain operations, enabling companies to track risks beyond direct suppliers.
- Collaborate Across Tiers: Building relationships with Tier 2 and Tier 3 suppliers helps ensure a more stable and transparent supply chain.
- Conduct Risk Assessments: Regularly assessing risks across all supply chain tiers can help identify vulnerabilities before they escalate.
- Diversify Suppliers: Reducing dependency on a single supplier or region mitigates the impact of localized disruptions.
The Bottom Line As disruptions continue to be a constant, the need for deeper visibility and proactive risk management has never been more crucial. Companies that neglect to address these gaps risk falling behind in an increasingly volatile environment. By investing in resilience today, supply chain managers can secure a more stable, predictable, and competitive future.