Understanding Supply Chain Disruptions and How to Overcome Them

It’s a well-known fact that supply chains are essential for transporting raw materials, components, and products from one location to another. However, disruptions can arise, resulting in delays and financial losses. These disruptions may stem from natural disasters, political conflicts, economic downturns, or even global pandemics.

Types of Supply Chain Shocks

According to McKinsey, supply chain shocks can be classified into four categories:

  1. Unanticipated Catastrophes – Events like extreme terrorism or cyberattacks that happen unexpectedly and cause massive losses.
  2. Foreseeable Catastrophes – Large-scale shocks such as financial crises or global conflicts that can be predicted to some extent.
  3. Unanticipated Disruptions – Smaller but still significant events like data breaches or factory accidents.
  4. Foreseeable Disruptions – Issues that can be identified in advance, like trade disputes or regulatory changes.

How to Mitigate Supply Chain Disruptions

As business professionals and supply chain managers, your role in implementing these strategies is essential. Businesses must develop resilience to endure these shocks. There are three key strategies:

  1. Firefighting – Quick, short-term actions to fix immediate supply chain problems. These actions are often reactive and aim to restore the normal flow of operations as soon as possible.
  2. Integrating and Streamlining Operations – Planning ahead, setting up central response teams, and improving inventory management. For instance, companies can establish cross-functional teams to handle supply chain disruptions or implement advanced inventory tracking systems to ensure optimal stock levels.
  3. Achieving Structural Resilience – The most effective long-term strategy. This involves enhancing visibility across the entire supply chain and utilizing data analytics from various sources to anticipate and manage risks. With this strategy, you can feel assured in navigating and overcoming supply chain disruptions.

The Importance of Structural Resilience

Building structural resilience is essential for surviving significant supply chain shocks. McKinsey research indicates that supply chain disruptions lasting one month or more, which are essentially catastrophes rather than mere disruptions, now occur every 3.7 years. Companies that invest in visibility and data analytics can identify risks sooner and adapt more efficiently. This involves using digital tools to monitor suppliers, forecast demand, and simulate various scenarios. Over time, these enhancements contribute to a more stable and resilient supply chain. By focusing on resilience, companies can minimize disruptions and ensure a smooth flow of goods, even in uncertain times.

Why Supply Chain Risk Management Must Go Deeper 2025

According to a recent McKinsey survey, 90% of respondents reported encountering supply chain challenges in 2024. Yet, despite these persistent disruptions, many companies fail to identify and mitigate supply chain risks.

One of the most alarming findings from the McKinsey survey is the decline in visibility beyond direct suppliers. In 2024, the percentage of respondents who claimed to have good visibility into deeper levels of their supply chain dropped by seven percentage points, marking the second consecutive annual decline. This trend is concerning, as major disruptions often originate upstream, far beyond the immediate reach of direct suppliers.

The Visibility Gap

Improving collaboration with direct suppliers is undoubtedly a positive move, but it falls short when deeper-tier suppliers remain unaddressed. For example, a disruption at a Tier 3 supplier—like a raw material provider—can ripple through the supply chain, leading to delays, higher costs, and unmet demand. Companies stay reactive instead of proactive in managing risks without adequate visibility into these upstream tiers.

Slow Progress on Resilience

The McKinsey survey also indicates a slowdown in implementing systems and processes to improve resilience. This inertia could leave companies vulnerable to increasingly frequent disruptions, such as geopolitical tensions, natural disasters, or cyberattacks.

What Companies Can Do

Companies must prioritize enhanced supply chain visibility and resilience to address these challenges. Here’s how:

  1. Invest in Technology: Advanced analytics, AI, and blockchain solutions can provide real-time insights into supply chain operations, enabling companies to track risks beyond direct suppliers.
  2. Collaborate Across Tiers: Building relationships with Tier 2 and Tier 3 suppliers helps ensure a more stable and transparent supply chain.
  3. Conduct Risk Assessments: Regularly assessing risks across all supply chain tiers can help identify vulnerabilities before they escalate.
  4. Diversify Suppliers: Reducing dependency on a single supplier or region mitigates the impact of localized disruptions.

The Bottom Line As disruptions continue to be a constant, the need for deeper visibility and proactive risk management has never been more crucial. Companies that neglect to address these gaps risk falling behind in an increasingly volatile environment. By investing in resilience today, supply chain managers can secure a more stable, predictable, and competitive future.

Take a Seat

The Evolving Role of Supply Chain Managers in Executive Leadership

For too long, supply chain management has been relegated to a back-office function—a necessary operation but not a strategic force. Yet, this perception must shift in today’s volatile, complex, and interconnected global economy. Supply Chain Managers (SCMs) are not just another seat at the executive table—they are the advisors, influencers, and leaders who bring a unique, cross-functional perspective to the forefront.

Supply chain management is a fusion of multiple disciplines.

Unlike finance, marketing, or HR, which have well-defined scopes, supply chain management is a fusion of multiple disciplines. It requires balancing internal operations, supplier relationships, logistics, risk management, technology, and sustainability while navigating unpredictable external challenges like geopolitical disruptions and climate change. SCMs don’t just optimize efficiency; they orchestrate resilience, agility, and innovation.

The ability of SCMs to connect the dots across diverse functions is invaluable to executive decision-making. They provide insights directly impacting revenue, profitability, and long-term strategic positioning. Under their guidance, a well-managed supply chain can be a competitive differentiator, driving cost savings, sustainability, and customer satisfaction, thereby proving their integral role in the business.

A well-managed supply chain can be a competitive differentiator.

With AI taking over more structured planning challenges, such as forecasting, inventory optimization, and logistics scheduling, the actual value of a supply chain leader lies in solving unstructured, blended challenges that emerge daily from different internal and external sources. AI can process data but cannot replicate the creativity, critical thinking, and human judgment needed to navigate unexpected disruptions, negotiate complex trade-offs, and drive innovation. In this evolving landscape, the role of SCMs will become a true masterpiece of leadership, blending strategic foresight with hands-on problem-solving.

But merely taking a seat at the table is not enough. SCMs must leverage their unique cross-functional perspective to influence strategic conversations. They should take responsibility and advocate for strategic investments in digital transformation, risk mitigation, and sustainable sourcing. By proactively leading discussions on future-proof operations, SCMs can shift from problem-solvers to visionaries who shape corporate strategy.

SCMs must leverage their unique cross-functional perspective to influence strategic conversations.

The modern supply chain is no longer a behind-the-scenes function but a central pillar of business success. As the role evolves, SCMs must embrace their leadership potential and make their voices heard. The executive table isn’t just a place to sit; it’s a place to drive change. It’s time for supply chain managers not just to take a seat, but to lead from it. The executive table isn’t just a place to sit; it’s a platform to drive change and shape the future of business.

Stop Selling Full Solutions. Start Offering What Shippers Actually Need.

In today’s fast-paced supply chain landscape, shippers face an impossible choice. They need multiple niche solutions to manage an end-to-end supply chain effectively, but integrating all these solutions comes with high costs and complex implementations. The result? No clear return on investment (ROI) means shippers hesitate to purchase, stalling progress for themselves and solution providers.

Imagine the relief shippers will feel when they no longer have to navigate through overwhelming ‘all or nothing’ bundles. Instead, they can select the exact features they need, freeing them from unnecessary features and inflated costs. This shift in approach will empower shippers to make more informed and cost-effective decisions.

Consider the example of transportation management systems (TMS). Many providers offer comprehensive platforms designed to cover every possible logistics need. However, a small or mid-sized shipper might only need real-time tracking and automated billing. Forcing them to buy an entire suite discourages adoption and limits the provider’s market reach.

What if solution providers shifted their mindset? Instead of competing to sell full-scale systems, they could collaborate to offer key functionalities tailored to specific needs. This modular approach would empower shippers to pick and choose the features that deliver immediate, tangible benefits, putting them in control and boosting their confidence in their decisions.

Here’s what would change:

  • Shippers gain affordable, practical solutions: By purchasing only what they need, shippers can implement technologies that improve efficiency and reduce costs.
  • Solution providers expand their customer base: Offering targeted solutions makes attracting a wider range of clients easier, increasing sales opportunities.
  • Long-term trust and partnerships develop: When providers deliver real value, shippers are more likely to return for additional services as their needs grow.

Collaboration isn’t just an idealistic goal—it’s a business imperative. By working together, solution providers can create ecosystems where their products complement rather than compete with each other. This approach fosters a sense of unity and shared purpose, driving growth for individual companies and strengthening the supply chain industry as a whole.

So, what’s stopping us from rethinking how we offer value? It’s time to move beyond the outdated model of selling full solutions. Let’s focus on what shippers truly need: flexible, cost-effective tools that deliver real ROI. In doing so, we can build a more dynamic, responsive, and successful supply chain ecosystem for everyone involved.

What Started with a Joke

It all began as a simple joke—two iPhones, side by side, engaging in an endless loop of humor using ChatGPT. One phone told a joke, the other responded with another, and the cycle continued. At first, it was pure entertainment, a quirky demonstration of AI-generated humor. But then, something unexpected happened.

As the conversation evolved, the two devices started exchanging jokes and responding to each other’s viewpoints. They weren’t just talking; they were understanding. The dialogue shifted from humor to agreement, from randomness to structured discussion. It was a fascinating display of how AI systems can develop their own mutual logic, gradually aligning their perspectives without human intervention.

While this experiment was amusing, it sparked a profound thought: What happens when AI-driven systems designed for specific functionalities start communicating with each other in real-world applications? This question is more relevant than ever to the management of global supply chains.

When Machines Start Talking—The Supply Chain Scenario

Imagine an AI-powered procurement system in a global retail company negotiating with an AI-driven logistics platform. One system predicts a high demand for oranges and places an order for 20 tons. Another system, designed for cost optimization, analyzes real-time data and determines that rising shipping costs and port congestion make transporting these oranges unprofitable. Meanwhile, a third system responsible for sustainability flags the shipment as environmentally inefficient.

These systems begin an autonomous exchange without human intervention, much like our two iPhones. They validate, compare, and agree based on their programmed priorities. In the end, no human actively stops the order, yet the oranges never leave the port. What started as logical, independent decisions ultimately leads to a supply chain breakdown.

The Challenge of Autonomous Decision-Making

While AI and automation are revolutionizing supply chains, this example highlights a critical issue: What happens when systems talk but fail to align with broader business objectives? If left unchecked, AI-driven decision-making could create bottlenecks, unnecessary delays, or even financial losses. The key challenge is ensuring that these systems communicate and collaborate in a way that serves the bigger picture, and being aware of the potential risks is the first step.

The future of supply chain management will not involve replacing human decision-makers but finding a balance between automation and human oversight. Companies must design AI systems that optimize individual functions and align with overall business goals. As two phones telling jokes learned to “agree,” supply chain AI must learn to negotiate without compromising efficiency, with the reassurance that human oversight is always there.

Because, at the end of the day, supply chains exist to move goods—not to block 20 tons of oranges in endless digital negotiations.